General & Professional Services Disclaimer

1. General information

The TouchYa website describes massage, manual lymphatic drainage, and wellness services for general educational and informational purposes. It is not an individualized assessment, diagnosis, or treatment plan.

2. No medical advice or relationship through browsing

Website content, FAQs, and general telephone inquiries are not medical advice or a substitute for care from your physician or surgeon. Browsing or sending an inquiry does not create a therapist-client or physician-patient relationship. A relationship for massage services may be established separately through an agreed appointment and appropriate intake and consent; this does not turn massage into medical or surgical care.

3. Accuracy and individual results

We aim to provide useful information, but do not guarantee that it is complete, current, or suitable for your circumstances. Responses to massage vary. Descriptions of possible benefits are not promises of faster healing, reduced swelling, prevention of fibrosis, freedom from complications, or a particular cosmetic result. No outcome is guaranteed.

4. Qualified care and safety

Consult your surgeon or an appropriately qualified healthcare professional before post-operative massage and follow their clearance and restrictions. Disclose relevant conditions during the appropriate intake process. Massage may not be suitable with certain infections, suspected blood clots, heart or kidney conditions, or other concerns. Prenatal massage also requires individual assessment and any appropriate medical clearance.

Do not delay medical care because of website information or a phone consultation. Seek urgent medical help for symptoms such as chest pain, difficulty breathing, sudden one-sided swelling, or other possible emergencies. Phone consultations cannot replace a physical examination or emergency services.

5. External content

Linked medical resources, social media, and communication services are operated independently. We do not control their changes or guarantee their accuracy, safety, or availability. Consult the original source and your qualified professional before relying on outside content.

6. Reliance and technical limitations

To the extent permitted by law, TouchYa is not responsible for losses caused by reliance on general website information, technical mistakes, interrupted access, or site downtime. This does not exclude duties or liability that law prohibits us from excluding, including obligations relating to services actually provided.

7. Questions

For questions about this disclaimer or to discuss a service inquiry, contact Yailema Valdes at [email protected] or (786) 795-2203. Do not use email or WhatsApp for an emergency.